Emergency plumbing, answered in 60 seconds.
One number. Day or night. A vetted, licensed plumber dispatched with transparent pricing — before we arrive.
Stop losing jobs you had to decline.
Join the overflow network. Accept after-hours and out-of-area jobs through Star Shield — keep the client relationship, pay only when you earn.
Pipe burst at midnight? Call Star Shield.
Our AI voice agent qualifies the job, matches the nearest available licensed partner, and sends a text confirmation within 60 seconds. The plumber who shows up keeps your number — but Star Shield stays your 24/7 emergency line.
Star Shield stays in the middle for emergencies
Regular jobs go straight to your plumber.
After your first Star Shield job, you have your plumber's direct number. Water heater, scheduled drain cleaning, annual inspection — call them directly. No middleman, no fees. Star Shield only steps in when they're unavailable or it's a true emergency.
Every job has a natural home.
🚨 Call Star Shield First
- 1
You call (319) 555-0100 — 24/7/365
- 2
AI triage in under 60 seconds
Collects address, problem type, urgency
- 3
Nearest partner dispatched
Exclusively yours, no bidding war. Name, photo, live ETA sent by text.
- 4
Price range texted to you BEFORE anyone leaves
You reply YES to confirm dispatch
- 5
Job done
You now have your plumber's direct line. Star Shield stays your emergency contact forever.
Star Shield earns a 15% referral fee on this job
📅 Call Your Plumber Direct
- 1
You call your plumber directly
Water heater, remodel, drain cleaning, inspection
- 2
They answer
This is their customer relationship, Star Shield is not involved
- 3
Job scheduled on their terms
Their pricing, their process
- 4
If they're unavailable
They route overflow back through Star Shield so you're never left stranded
- 5
Relationship grows over time
Your plumber knows your home, history, preferences
Star Shield earns $0 on this job — and that's by design
Two price confirmations. Zero surprises.
Here is the exact sequence of how pricing works from the moment you call to the moment work begins.
Step 1 — YOU CALL
AI voice agent answers immediately. Collects your address, problem type, and how urgent it is. Takes under 90 seconds.
Step 2 — PRICE RANGE TEXTED
System pulls from our flat-rate price table and texts you a range immediately. Example: 'Burst pipe repair at your address: $350–$650. This covers labor + standard fittings. Reply YES to dispatch.' You see the range BEFORE anyone moves.
Step 3 — YOU APPROVE BY TEXT
Reply YES. That confirmation is timestamped and recorded. Dispatch is triggered only after your approval. If you don't reply, the AI calls you back within 2 minutes to answer questions.
Step 4 — PLUMBER ARRIVES, SENDS FIRM QUOTE
After diagnosing the exact problem on-site, the plumber sends a tap-to-approve quote link to your phone via SMS. The firm price must be within the range you already approved. You tap Approve on your phone. Work starts only after that tap. If you decline — the plumber leaves. No visit charge.
Step 5 — JOB COMPLETE, PAY PLUMBER DIRECTLY
You pay the plumber directly — cash, card, or financing. Star Shield invoices the plumber for the referral fee at month-end. You never pay Star Shield anything.
⚠️ What if the job is more complex than expected?
If the plumber's diagnosis reveals work outside the original scope — for example a pipe hidden inside a wall — they must explain the additional cost out loud AND send a separate digital approval request before touching anything out of scope. No exceptions. This is in every partner agreement.
Simple, transparent billing. You only pay when you earn.
Flex Partner
15% referral fee per completed network job
- Exclusive job matching — no competing bids
- Accept or pass with no penalty
- Full customer contact info on every job
- SMS job notifications
- You keep the client for all planned work
- – Priority routing
- – After-hours job priority
- – Star Shield partner profile page
- – Missed-call text-back on your own line
Pro Partner
12% referral fee per job (saves 3% vs Flex)
- Everything in Flex
- Priority job routing — first to see new jobs
- After-hours and weekend priority dispatch
- Public Star Shield partner profile page
- Missed-call text-back installed on YOUR number
- Monthly performance dashboard
- Automated review request after every job
- Overflow routing — push your overflow into network
Elite Partner
10% per job + exclusive zip code territory
- Everything in Pro
- Lowest referral fee: 10%
- Exclusive zip code territory lock
- Full website build with all Star Shield tools embedded
- Google Ads management ($500 ad budget included)
- Dedicated account manager
- Financing calculator on your site
- Water heater upsell automation
- Maintenance plan portal
How the invoice works — no surprises
Star Shield logs every completed network job automatically via the partner app
Invoice generated on the 1st of each month, covering all prior month jobs with a full breakdown
Payment due within 15 days via ACH or card
7-day dispute window — flag any job you question before you pay
See what you're leaving on the table.
Network revenue per month
$8,385
Your net after 15% fee
$7,127
Lead spend you could cancel
+ $800/mo
Annual Upside
$95,124
"Called at 11:45pm, pipe burst in my basement. Got a text back within a minute with a price range. Tech was at my door by 12:40am. I had no idea this level of service existed for plumbing."
— Sandra K. · Iowa City, IA
"After the emergency job, Marcus gave me his direct number. Three months later I called him for a water heater replacement. He remembered my house. That's the service I actually wanted."
— James T. · Cedar Rapids, IA
"I was declining 4–5 calls a week outside my area or after-hours. Those were $400–$600 jobs I was just giving away. Star Shield routes those to me now. I take what I want, pass what I can't. No downside."
— Marcus R. · Dave's Plumbing · Iowa City
Stop declining jobs. Start earning from them.
Application takes 3 minutes. We verify your license and service area and get you onboarded within 48 hours.
Next plumbing emergency? Don't search Google at 2am.
Save our number now. One call. Transparent pricing. Licensed plumber dispatched — guaranteed.
